We are committed to your complete satisfaction. If you are not happy with your purchase, you can return it for a full refund of the purchase price. For immediate assistance, please email us at sierrabase@protonmail.com or use the contact form on our website to initiate a return.
The return period varies by vendor, typically ranging from 14 to 30 days. Items must be in unused condition and in the original packaging. Most vendors offer a 30-day return window, and items must be shipped or postmarked within the vendor-specified time. If you need specific vendor terms, please let us know and we will provide the information. Customers are responsible for return shipping costs.
Please note that custom-made orders are not eligible for return.
Returns shall be shipped to:
SierraBASE, LLC6950 Ridgeway Rd.Sheridan, OR 97378 Provided the return complies with this policy, a refund of the purchase price shall be refunded within 3 days of product return.